Annual asset and tax reporting
As well as your monthly statements, an annual income and expenditure statement at the end of the financial year will be provided to you. This provides a clear and concise summary of your financial history for the financial year, which your Accountant will be sure to appreciate.
24/7 Client Portal Access And
Annual asset and tax reporting
Easily access all your property and financial information from anywhere, anytime with your PropertyMe client portal. In real-time you can see exactly where your rent is paid to, review and download statements, lease agreements, inspection reports, any invoices and the status of any pending maintenance.
As well as your monthly statements, an annual income and expenditure statement at the end of the financial year will be provided to you. This provides a clear and concise summary of your financial history for the financial year, which your Accountant will be sure to appreciate.
Lease Renewals & Vacates
Having a proactive and streamlined process in place ensures any upcoming lease expiries are actioned well in advance. A minimum of two months prior to the tenants lease expiry, we will negotiate with both tenant and owner regarding any lease renewals and appropriate rental reviews.
You will be immediately advised should your tenants choose not to renew their tenancy agreement.
After a vacate, a final thorough outgoing inspection process compares the state of the property to the original property condition report carried out at the start of the tenancy. Ingoing photos and this report are referred to and outline any discrepancies that the vacated tenants may be responsible for rectifying prior to the bond being released and tenancy finalised.
Repairs & Maintenance
Maintaining your rental property in good order makes sense, both to secure rental income quicker and to maximise your investment. In addition to this there are various compliance, safety and security requirements that must be met prior to your tenant occupying the premises. Your Property Manager will guide you through these requirements to minimise any risk to you.
All general repairs are reported via the Tenant App or in writing making this process as easy and detailed as possible and allowing us to action any maintenance as quickly as possible, once we have your approval. The tradespeople we recommend and appoint are licensed, reliable, reputable and cost effective.
Inspections
Our team inspects properties every three to four months to ensure that tenants are respecting the premises and to check if any maintenance is required. We keep you updated about the property’s condition with these regular reports, which include several photos. If required, the reports will highlight any areas of concern in writing with the tenant and in some circumstances followed up by a re-inspection to ensure any issues have been resolved.
Rent Collection And Account Management
All tenants are required to pay their rent in advance, either weekly, fortnightly or calendar monthly. They are informed of our strict rental arrears procedure and advised that communication is always key if they are coming across any unforeseen issues that may affect their rental payments.
All monies owing to our Landlords are paid electronically to an allocated account on the last business day of each month. Copies of accounts paid on your behalf are sent out with your statement allowing easy reference to any outgoing expenses.
Photography And Database & Online Marketing
Professional rental property photos stand out from regular photos because they’re clear, sharp, and high quality. Studies show properties with professional photography, obtain high interest, have lower days on market and also tend to attract a higher calibre of tenant interest.
In addition to listing your property on our website and the major online marketing sites such as realestate.com.au, domain.com.au and reiwa.com.au we also use several social media platforms.
Our centralised database also allows prospective tenants to directly engage with our properties 24/7, booking an inspection online, registering their interest and engaging with our leasing team. This system makes it easy for potential tenants to begin their property journey with us and has been strategically implemented to allow for a streamlined and proactive process.
Account Management
All tenants are required to pay their rent in advance, either weekly, fortnightly or calendar monthly. They are informed of our strict rental arrears procedure and advised that communication is always key if they are coming across any unforeseen issues that may affect their rental payments.
All monies owing to our Landlords are paid electronically to an allocated account on the last business day of each month. Copies of accounts paid on your behalf are sent out with your statement allowing easy reference to any outgoing expenses.
Tenant Processing & Selection
It’s a fine balance between obtaining the best possible rent, to the best applicant as quickly as possible. Our screening process involves thoroughly checking supporting documents including proof of income, 100 points of identification, current rental or ownership history, reference checks and national tenancy databases. You will 100% be guided by us, however you will make the final decision on who is occupying your investment property.
Database & Online Marketing
In addition to listing your property on our website and the major online marketing sites such as realestate.com.au, domain.com.au and reiwa.com.au we also use several social media platforms.
Our centralised database also allows prospective tenants to directly engage with our properties 24/7, booking an inspection online, registering their interest and engaging with our leasing team. This system makes it easy for potential tenants to begin their property journey with us and has been strategically implemented to allow for a streamlined and proactive process.
Rent Roll Acquisitions
Thinking of selling your rent roll? Then we would love to have a strictly confidential chat with you.
We work with you to negotiate flexible conditions, a competitive multiplier plus an on-going referral model. Why pay a Broker when you can deal directly with the Buyer.
Research, Consultancy & Appraisals
Part of our initial consultation will include research and a comprehensive current market appraisal for your property of interest. Our estimation of return is based on our area knowledge, evidence of recently rented properties, and the present amount of demand in the current market.
Detailed information on the rental potential along with our fees for service at Orana will allow you to make a fully informed decision when it comes to investing in property and appointing your Property Manager. This complete cost analysis will allow you to make an empowered and educated decision when it comes to one of your most important assets.
